Frequently-asked Questions

Cancellation Policy

 

Bookworms

 

How do I cancel a a full session that I have registered and paid for? All cancellations must be made 14 days in advance minus a $25 processing fee. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Why do we have this policy? Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

Kids

 

How do I cancel a nine month Kids BookClub membership that I have registered and paid for?All membership cancellations must be made 30 days in advance minus a $25 processing fee. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Can my child make up a session? Make ups may be made based on availability within 40 days.

 

Why do we have this policy? Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

Adults

 

How do I cancel a Private BookClub membership that I have registered and paid for? All cancellations must be made 30 days in advance minus a $25 processing fee. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Why do we have this policy? Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

How do I cancel a Public BookClub membership that I have registered and paid for? All cancellations must be made 30 days in advance minus a $25 processing fee. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Why do we have this policy? Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

 

Independent Projects

 

How do I cancel a session that I have registered and paid for? All cancellations must be made 14 days in advance minus a $25 processing fee. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Why do we have this policy? When you sign up for an independent project, we design a project specifically for you. This takes a great deal of time, thought, and care. Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

Camp

 

How do I cancel a full session that I have registered and paid for? All cancellations must be made by May 1. Any cancellations beyond this point can result in a forfeiture of your session payment.

 

Why do we have this policy? Your registration is a reserved spot which prohibits others from registering as we have limited space.

 

Tardiness

 

What if I’m running late? We understand that sometimes traffic and life cause tardiness. If you are running late for a pickup or drop off, calling to let us know will be much appreciated. First late pickup will be free, after that there will be a $15 late fee. Anything after 20 minutes will be considered tardy.

 

Why do we have this policy? Our time is very tight between and after classes.

 

Grounds for Dismissal

 

We at BookClub are dedicated to our clientele. Along with that comes a natural assumption of respect and safety for everyone in our space. We reserve the right to dismiss anyone who endangers, or who chooses not to respect, others, or the BookClub space. It is very important that everyone in BookClub has an enjoyable, positive, and safe experience.

 

Guns and Alcohol Policy

 

BookClub is a safe environment meant for friendship, learning, and the sharing of experiences and ideas. No guns allowed on premises at any time.

 

Alcohol, for 21+ only, can be brought with prior consent for Private BookClub.

 

Food is only allowed during Private BookClub and for full day campers. No nuts.

 

Privacy Policy

 

We promise not to send you an excessive amount of email. No one wants a barrage of pointless communication. We will likely contact you about once a month to keep you updated on the exciting things happening at BookClub! We also promise not to share any of your personal information with anyone.

 

Images taken during BookClub sessions will be used on social media only if the release has been signed. All BookClub facilitators are CPR certified, fully insured and vetted professionals.

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